About this Course
The IT4IT Training course:
• Provides the capabilities for managing the business of IT that will enable IT execution across the entire Value Chain in a better, faster, cheaper way with less risk.
• Provides prescriptive guidance on the specification of and interaction with a consistent service model backbone (common data model/context)
• Supports real-world use-cases driven by the Digital Economy (e.g., Cloud-sourcing, Agile, DevOps, and service brokering)
• Embraces and complements existing process frameworks and methodologies by taking a data-focused implementation model perspective, essentially specifying an information model across the entire value chain
• Is industry-independent to solve the same problems for everyone.
• Is designed for existing landscapes and accommodates future IT paradigms.
The IT4IT Reference Architecture standard consists of the IT value chain and a three-layer reference architecture. The IT Value Chain is made up of the four IT value streams which play a vital role in helping IT control the service model as it advances through its lifecycle.
The four value streams that make up the IT4IT Value Chain:
The Strategy to Portfolio (S2P) Value Stream:
• Provides the strategy to balance and broker your portfolio
• Provides a unified viewpoint across PMO, enterprise architecture, and service portfolio
• Improves data quality for decision-making
• Provides KPIs and roadmaps to improve business communication
The Requirement to Deploy (R2D) Value Stream:
• Provides a framework for creating, modifying, or sourcing a service
• Supports agile and traditional development methodologies
• Enables visibility of the quality, utility, schedule, and cost of the services you deliver
• Defines continuous integration and deployment control points
The Request to Fulfil (R2F) Value Stream:
• Helps your IT organization transition to a service broker model
• Presents a single catalog with items from multiple supplier catalogs
• Efficiently manages subscriptions and total cost of service
• Manages and measures fulfillments across multiple suppliers
The Detect to Correct (D2C) Value Stream:
• Brings together IT service operations to enhance results and efficiency
• Enables end-to-end visibility using a shared configuration model
• Identifies issues before they affect users
• Reduces the mean time to repair
Curriculum
1. Who is it for?
The target audience for the standard consists of:
• Individuals who require a basic understanding of the IT Value Chain and IT4IT Reference Architecture
• IT Professionals who are responsible for delivering IT services
• IT Professionals/Practitioners who are focused on instrumenting the IT management landscape
• Enterprise Architects who are responsible for IT business transformation
2. Training
ATE Enterprises’ IT4IT for Practitioners course is delivered via 2 day workshop tailored towards the individual client, rather than a structured/module-based course. This allows the materials involved in delivery of the course to be used in a practical way, exemplifying practical applications of the reference architecture to how the client would use it. As such, each course is adaptable to the client’s position and their unique situation in regards to how this standard can be applied.
Assessment
To attend and examination with Pearson Vue the learner must arrange this after the training themselves.